S: Contact Form Builder Logo

S: Contact Form Builder

A Data-Driven Review by GetEcomTools

Offers a user-friendly way to build a wide range of custom forms, from simple contact pages to multi-step surveys with conditional logic, helping brands capture valuable customer data and enhance their storefront.

Free / Paid from $8.99
Multi-Step Forms
Conditional Logic
Unlimited Submissions

About S: Contact Form Builder

This app provides merchants with a toolkit to move beyond basic contact forms, enabling the creation of interactive and intelligent data capture experiences. Its core design focuses on a flexible form builder that suppor...

Rating

4.8/5

Reviews

111

Free Plan

Available

Updated

Aug 2025

Official Links:

The GetEcomTools Verdict: Our Data-Driven Analysis

Our Take:

"The app delivers a highly intuitive and flexible form builder ideal for creating sophisticated customer data capture tools, though unlocking its full potential for automation and file management is a strategic investment into its paid tiers."

Best for:

Brands seeking to elevate customer interaction and data collection with highly customizable, multi-step forms without needing deep technical expertise.

Key Consideration

Merchants who require advanced features like unlimited forms or file uploads but are committed to operating exclusively on a free plan, as the app's core power is unlocked in the paid tiers.

Data-Driven Performance Snapshot

Overall Performance

Outstanding
Justification:

The platform's capabilities enable deep customization, from multi-step processes to conditional logic. This provides a strong foundation for brands to create tailored data capture experiences that enhance customer loyalty.

Justification:

Core design principles support a user-friendly experience, as validated by its primary strength in our analysis. The tool's setup allows merchants to build complex forms without requiring extensive technical knowledge, accelerating the path to a higher quality storefront.

Justification:

Based on structural elements, the free plan offers a solid entry point with unlimited submissions and one form. While core logic features are reserved for paid tiers, it provides enough utility for new brands to establish a professional point of contact.

Justification:

The tool's architecture supports its core functions effectively, reflected in its high user rating of 4.8/5.0. While our analysis found no significant, persistent issues, strategic monitoring of performance during critical campaigns is a best practice for ensuring a seamless path to scalable growth.

Pros & Cons: Key Findings From Our Analysis

Pros

Flexible Form Builder

The app's core strength is its intuitive and powerful form builder. As noted by some merchants, features like conditional logic and multi-step options allow for the creation of sophisticated, user-friendly forms. This capability empowers store owners to design tailored experiences that capture precise customer data, ultimately helping to build retail-ready product lines and enhance customer loyalty.

Cons

Strategic Feature Gating

Key features required for scaling, such as file attachments, auto-responders, and multi-form support, are reserved for paid plans. While this might seem limiting, this model allows the app to offer a stable free product while providing a clear upgrade path for brands ready to invest in more advanced tools for loyalty-building and data management. It's a strategic trade-off between accessibility and power. Evaluate your long-term feature needs against the paid tiers to ensure the scaling path aligns with your business goals.

Potential for Instability

As with any feature-rich application, there is potential for isolated technical glitches or conflicts, a point raised by a small number of users in the past. Often, such instances are indicative of a platform that is actively developing and pushing new capabilities. This highlights the importance of user testing to ensure new implementations perform as expected. Before launching a major campaign, thoroughly test your forms to guarantee a seamless experience for your customers.


The Deep Dive: Full Analysis & Audited Data

Offers a functional free entry point with clear scaling paths for growing businesses.

The pricing model provides a generous free tier for basic needs, featuring unlimited submissions. Growth is clearly tied to unlocking more forms and advanced capabilities like conditional logic and integrations, which are gated in the paid plans. This structure is ideal for startups that want to test the core functionality before committing, and then scale their investment as their need for sophisticated data capture and automation grows, supporting the journey to a retail-ready operation.

FREE

Free

FREE

Usage & Quotas

1

/ month
Popup/Embed Forms

Upgrade plan for more

20

/ month
Fields per Form

Upgrade plan for more

Unlimited

Form Submissions

60

/ month
Email Notifications

Upgrade plan for more

Key Features

  • Custom form, field, email
  • Thank you page redirect
  • Email SMTP

STARTUP

$8.99

/ monthly

Usage & Quotas

3

/ month
Forms

Upgrade plan for more

Unlimited

Fields per Form

Key Features

  • Export submissions
  • Duplicate form
  • Info-box, logic, multi-step
  • Department
  • Attach file
  • Auto response
  • Email services

PRO

$14.99

/ monthly

Usage & Quotas

5

/ month
Forms

Upgrade plan for more

Unlimited

Fields per Form

Unlimited

Storage Size

Key Features

  • All features from 'STARTUP'
  • All features

UNLIMITED

$49.99

/ monthly

Usage & Quotas

Unlimited

Forms

Unlimited

Fields per Form

Unlimited

Storage Size

Key Features

  • All features from 'PRO'
  • All features

1.What is S: Contact Form Builder primarily used for?

S: Contact Form Builder is used to create a wide variety of professional forms for your Shopify store. You can build everything from simple contact us pages to complex surveys and subscription forms using its powerful builder, which is a core part of its list of features.

2.Is S: Contact Form Builder easy to use for someone without coding skills?

Yes, the app is designed to be highly intuitive and easy to navigate for everyone. Its drag-and-drop form builder allows you to create and customize professional forms without any technical expertise, which is a key reason for its strong ease of use rating.

3.What advanced features does the form builder offer?

The app includes advanced features like multi-step processes and conditional logic to create dynamic, user-friendly forms. This allows you to build sophisticated forms that adapt to user input, a key element of its flexible form builder.

4.What are the key benefits of upgrading from the free plan to a paid plan in 2025?

Upgrading unlocks advanced features essential for growth, such as support for multiple forms, file attachments, and powerful automations like auto-responses. The paid tiers are designed to scale with your business, providing the tools needed to boost engagement and streamline data collection. You can compare all tiers in the pricing analysis.

5.Is there a truly free plan available?

Yes, there is a comprehensive free plan that is perfect for new stores. It includes one form, unlimited submissions, and 60 email notifications per month, providing a robust starting point without any cost. While it has fewer features than paid tiers, it offers excellent free tier value.

6.How can I use S: Contact Form Builder to get better customer data?

You can enhance customer data capture by using conditional logic to create dynamic, responsive surveys. This allows you to ask more relevant follow-up questions based on customer answers, providing deeper insights to refine your products. Explore more strategies in the merchant playbooks.

7.Does S: Contact Form Builder work with Google Sheets?

Yes, the app integrates directly with Google Sheets on paid plans. This allows you to automatically send form submissions to a spreadsheet, which is perfect for managing data, creating reports, and collaborating with your team. This is one of the key audited features.

8.How does the app integrate with Shopify?

The app integrates seamlessly with Shopify's platform and themes. It also connects with Shopify Customers, allowing you to sync submission data directly with customer profiles in your store's backend. This deep integration is a core part of its list of features.

9.What's the best way to use this app to improve my conversion rate?

You can improve conversion rates by creating targeted pop-up forms for newsletter subscriptions or special offers. For more complex interactions, like wholesale applications, using multi-step forms reduces friction and makes it easier for users to complete the process, increasing submissions. Find more ideas in the merchant playbooks.

10.How can I use S: Contact Form Builder for lead generation in 2025?

The app is a powerful tool for lead generation, enabling you to build custom subscription forms, pop-ups, and surveys to capture visitor information. By integrating with email services and auto-responders, you can immediately engage new leads and add them to your marketing funnels. The app's form customization & logic is central to this capability.

11.How quickly can I set up my first form?

You can create and launch your first form in just a few minutes. The app's intuitive drag-and-drop interface and pre-built elements are designed for rapid setup, even for users with no technical background. This focus on a user-friendly experience is reflected in its high ease of use score.

12.What happens to the data submitted through the forms?

All submission data is securely stored and accessible directly within your app dashboard. You can view, manage, and export submissions easily on paid plans. The app acts as a processor for the data you collect, ensuring you remain in full control of your customer information.

13.What are the best practices for creating a multi-step form in Shopify?

The best practice is to break long forms, like registrations or applications, into logical, smaller sections to reduce user fatigue and increase completion rates. S: Contact Form Builder's multi-step feature is designed specifically for this, providing a better user experience. This is a key part of its flexible form builder capabilities.

14.Can I create a customer survey to get product feedback?

Yes, creating a customer survey is an excellent use of the app. You can use a variety of fields and conditional logic to ask targeted questions about customer satisfaction and product ideas, helping you build better products. The complete list of features shows all available field types.

15.How do I set up a contact form with an auto-response email?

You can easily set up an automated email response on the STARTUP plan and higher to instantly confirm receipt of a customer's message. This feature helps improve customer service and sets clear expectations. This is a core automation tool available in the app's pricing analysis.

16.Is it possible for customers to attach files to their form submissions?

Yes, file attachments are a supported feature on the paid plans. This is ideal for wholesale applications, customer support requests with images, or any scenario where you need customers to provide documents. This advanced capability is detailed in the pricing analysis.

17.What's the most effective way to build a wholesale inquiry form for Shopify in 2025?

The most effective way is to use a multi-step form that captures all necessary business information, including file uploads for reseller certificates. This creates a professional and streamlined application process for potential partners. The app's flexible form builder is perfectly suited for this task.

18.How can I add a newsletter signup pop-up form to my store?

You can create and launch a pop-up form directly from the app's form builder. This is a highly effective way to grow your email list by capturing visitor attention with special offers or content. Pop-up forms are a key capability in the list of features.

19.What are the best strategies for Shopify customer data capture?

The best strategy is to use a mix of form types, such as post-purchase surveys and lead-capture pop-ups, to gather insights at different points in the customer journey. The app's ability to create multiple form types on paid plans gives you the tools to build a complete data strategy. This is central to its form customization & logic.

20.How reliable is S: Contact Form Builder for a high-traffic store?

The app is built to be reliable, as reflected by its high user rating of 4.8/5.0 across over 160 reviews. The platform architecture supports core functions effectively, making it a dependable choice for stores of all sizes. You can see more details in the platform reliability analysis.

John Doe

John Doe

E-commerce Specialist

Independent Review
The analysis on this page is the subjective opinion of our review team. Information is provided for guidance and may change over time. We encourage you to perform your own due diligence.