Mergify: Merge, Combine Orders Logo

Mergify: Merge, Combine Orders

A Data-Driven Review by GetEcomTools

Dramatically reduces shipping costs and operational workload by automatically or manually merging customer orders, empowering brands to improve margins and enhance customer experience.

Free / from $9.99
Auto-Merge Rules
Manual Merging
Shipping Refund

About Mergify: Merge, Combine Orders

Mergify is designed to be a key lever for profitability, directly addressing the challenge of redundant shipping costs. Its core capabilities allow store owners to combine multiple orders from a single customer, transfor...

Rating

3.7/5

Reviews

35

Free Plan

Available

Updated

Aug 2025

Official Links:

The GetEcomTools Verdict: Our Data-Driven Analysis

Our Take:

"Mergify delivers substantial shipping cost savings through its flexible and reliable automation, making it a powerful tool for brands focused on optimizing profitability and scaling their fulfillment operations."

Best for:

Growing brands that frequently receive multiple orders from the same customers and are looking to translate fulfillment efficiency into improved profit margins and a stronger foundation for customer loyalty.

Key Consideration

Merchants with extremely high, unpredictable order volumes might find the per-merge pricing on some tiers requires careful cost-benefit analysis. Additionally, stores relying heavily on complex, non-native sales channel integrations should be prepared for a more deliberate setup to ensure seamless data flow.

Data-Driven Performance Snapshot

Overall Performance

Outstanding
Justification:

The platform's capabilities are squarely focused on delivering significant shipping cost savings and reducing manual workload. Core design principles support both manual and automated order consolidation, enabling store owners to directly boost their operational efficiency and enhance profit margins, which are key to building a scalable, retail-ready business.

Justification:

Feature integrations facilitate a high degree of control over the order merging process. The system's design positions it as a highly flexible tool, offering everything from manual selections and smart suggestions to fully automated, rules-based merging. This empowers store owners to craft a fulfillment workflow that precisely matches their brand's operational needs.

Justification:

Core design principles support accurate data handling within the Shopify ecosystem, ensuring merged orders typically do not disrupt inventory or sales analytics. This reliability is foundational for brand trust. While the core system is robust, achieving this same seamless data flow with complex third-party channel integrations may require more strategic configuration.

Justification:

The tool's setup reveals a strong return on investment by directly reducing shipping expenditures. The pricing model, which includes a free entry point and usage-based tiers, provides a clear pathway for growing brands to align costs with activity. While the value is evident, merchants should model their expected merge volume to select the most cost-effective plan for their scale.

Pros & Cons: Key Findings From Our Analysis

Pros

Cost Savings

The app's primary value proposition is its ability to generate significant shipping cost savings, a point consistently noted by merchants. By combining multiple orders into a single shipment and recalculating shipping fees, it directly improves profit margins. This efficiency not only benefits the store owner but also enables them to pass savings to customers, fostering goodwill and encouraging repeat business, which is a cornerstone of building brand loyalty.

Flexible Automation

Mergify provides a versatile and reliable automation engine that users find highly effective. Store owners can define custom rules to merge orders automatically in the background, creating a 'hands-off' workflow that saves considerable time. This level of automation is critical for scaling operations, allowing brands to handle increased order volume without a proportional increase in logistical overhead, paving the way for retail-ready growth.

Reliable Data

A key capability highlighted by some merchants is that the merging process does not disrupt core business analytics. Inventory counts and sales reports within Shopify remain accurate, which is crucial for maintaining operational integrity and making informed business decisions. This reliability provides the peace of mind needed for store owners to focus on strategic growth rather than data reconciliation.

Cons

Usage-Based Fees

A key consideration is that paid plans operate on a hybrid model that includes a monthly fee plus a per-merge cost after a set allowance is used. While this structure allows the app to scale with a business, it also means that high-volume stores or those experiencing a surge in orders need to be mindful of these variable costs. This pay-as-you-grow model can be a strategic advantage, ensuring costs are always aligned with activity, but it requires forecasting to manage effectively. Monitor your merge volume against your plan's limits to optimize your monthly expenditure.

Integration Oversight

While the app integrates deeply with Shopify's core systems, achieving the same level of seamless data flow with third-party sales channels, like social commerce platforms, may require more careful configuration. The app's power lies in its ability to manipulate order data, which means operators should ensure fulfillment statuses are synced correctly across all integrated platforms to maintain a pristine customer experience. This oversight is a small trade-off for the powerful consolidation capabilities that enable superior logistical control. Verify fulfillment sync across all sales channels after initial setup to harness the app's full potential for brand integrity.


The Deep Dive: Full Analysis & Audited Data

The pricing model offers a limited free trial and scales with usage-based fees.

This pricing structure is designed for growth. The free plan serves as a functional trial, while paid tiers provide a clear path to scale operations. The inclusion of usage-based fees on all paid plans ensures that costs are directly tied to order volume, which is ideal for brands aiming to expand their fulfillment capacity without committing to high fixed costs upfront. This model is best suited for ambitious brands that anticipate growing order volumes and can leverage the per-merge cost as a predictable operational expense.

Starter Plan

Free

Starter Plan

Usage & Quotas

5

/ month
Order Merges

Upgrade plan for more

5

/ month
Smart Merging Suggestions

Upgrade plan for more

Key Features

  • Usage history
  • Manual order merging
  • Customer notification

Basic Plan

$9.99

/ monthly

Usage & Quotas

35

/ month
Order Merges

Unlimited

Smart Merging Suggestions

Key Features

  • Usage history
  • Manual order merging
  • Customer notification

Advanced Plan

$29.99

/ monthly

Usage & Quotas

150

/ month
Order Merges

Unlimited

Smart Merging Suggestions

Key Features

  • Automatic order merging
  • Usage history
  • Manual order merging
  • Customer notification

Professional Plan

$49.99

/ monthly

Usage & Quotas

350

/ month
Order Merges

Unlimited

Smart Merging Suggestions

Key Features

  • Automatic order merging
  • Usage history
  • Manual order merging
  • Customer notification

1.What is Mergify's primary purpose?

Mergify's primary purpose is to reduce your shipping costs and save time by combining multiple orders from the same customer into one shipment. This is a core part of its mission to boost your store's fulfillment efficiency.

2.Is Mergify easy to set up and use?

Yes, Mergify is designed for ease of use, allowing you to start merging orders and saving money quickly. The app offers both manual selection and automated rules, providing flexible automation that fits your workflow from day one.

3.Can I choose which orders to merge manually?

Absolutely, you have full control to manually select and merge orders, and the app also provides smart suggestions to help you spot savings opportunities. This is one of the key audited features that gives you complete control over the process.

4.How does Mergify's automatic order merging work?

The app's automatic merging uses rules you define to combine orders without any manual effort. You can set criteria like shipping address or order value, letting the system handle the logistics while you focus on your business. This powerful automation and control is a favorite feature for growing stores.

5.What's the main benefit of upgrading from the Free to the Basic plan?

The primary benefit of upgrading to the Basic plan is the significant increase in free merges, from 5 total to 35 per month, plus unlimited smart suggestions. This upgrade path is designed to support growing merchants whose order volume is scaling. You can compare all tiers in the pricing analysis.

6.How does Mergify's pricing model work for high-volume stores?

Mergify uses a usage-based pricing model where paid plans include a generous number of free merges before a small per-merge fee applies. This model provides excellent value for money by ensuring your costs scale predictably with your success, avoiding high fixed costs.

7.How can I use Mergify for post-purchase upsell shipping savings in 2025?

You can combine Mergify with a post-purchase upsell app to automatically merge the new items with the customer's original order. This strategy is proven to increase your Average Order Value (AOV) without adding extra shipping costs, directly boosting your profit margins. This is a key strategy in the merchant playbooks.

8.Does Mergify work with Facebook Marketplace?

Mergify integrates with your core Shopify order system, which includes orders originating from various sales channels. To ensure seamless operation with platforms like Facebook Marketplace, it is a best practice to verify fulfillment statuses are synced correctly across all systems after setup. This strategic oversight ensures you can leverage Mergify's powerful cost savings across your entire business.

9.How does Mergify help improve profit margins for a small business?

Mergify directly improves profit margins by eliminating redundant shipping costs, which is one of the most common drains on profitability. By recalculating shipping and facilitating refunds for unused fees, the app ensures you keep more revenue from every sale. This focus on cost savings is its core benefit.

10.What is the best way to use Mergify to boost logistics efficiency in 2025?

The best way to boost logistics efficiency is by using Mergify's automated rules to handle recurring order combinations. This reduces manual work for your team, minimizes packing materials, and creates a more streamlined fulfillment operation. This level of automation and control is designed for scaling your brand.

11.How long does it take to set up Mergify?

You can set up Mergify and begin merging orders in just a few minutes. The interface is intuitive, and creating your first automation rules is a straightforward process. Its design prioritizes ease of use so you can immediately access the app's flexible automation capabilities.

12.Will merging orders with Mergify mess up my sales reports or inventory?

No, Mergify is designed to protect your data integrity within Shopify. Merged orders will not disrupt your inventory counts or sales reports, ensuring your analytics remain accurate. This focus on reliable data is a key reason merchants trust the app.

13.What data does Mergify access from my Shopify store?

Mergify accesses only the necessary order and customer data required to identify and execute merges, such as shipping addresses and order details. It operates under Shopify's strict data and privacy policies to help you achieve operational goals, like those outlined in the merchant playbooks, securely.

14.What are the best strategies for using automated workflows for orders with Mergify?

The best strategy is to create rules that automatically merge all orders going to the same address within a specific time frame, such as 24 hours. This 'set and forget' approach ensures you maximize savings with zero ongoing effort. This is a core component of the app's flexible automation.

15.How does Mergify handle automatic shipping refunds for combined orders?

Mergify automatically recalculates the correct shipping cost for the new, combined order based on your store's rates. If the customer paid more than the new rate, the app facilitates refunding the difference, which is a powerful way to build customer trust. This is one of the most valued audited features.

16.As a small business, how can I use Mergify to combine Shopify orders automatically?

As a small business, you can start with the Advanced plan to access automatic merging rules, which is the most efficient way to combine orders. This lets you save time and money right from the start, even with a small team. The app's value for money is clear as your store grows.

17.Can Mergify help with Shopify order editing after a customer checks out?

Yes, Mergify is fundamentally a powerful order editing tool focused on consolidation. It creates a new, combined order from two or more existing ones, effectively allowing you to edit and optimize a customer's total shipment post-checkout. This advanced capability is central to its fulfillment efficiency.

18.What are the top Mergify tips to boost efficiency without inventory issues in 2025?

To boost efficiency, use automated rules for frequent buyers and leverage smart suggestions for one-off merges. The app is engineered to preserve data accuracy, so merged orders won't disrupt your Shopify inventory counts. This focus on reliable data ensures you can scale fulfillment confidently.

John Doe

John Doe

E-commerce Specialist

Independent Review
The analysis on this page is the subjective opinion of our review team. Information is provided for guidance and may change over time. We encourage you to perform your own due diligence.