ShipX ‑ Shipping Rates & Rules

ShipX directly overcomes Shopify's limitations by providing a powerful, independent rules engine. This allows you to implement sophisticated logic, such as combining rates from different vendors or preventing Shopify from adding rates together, giving you total control over the final shipping price. This is a core aspect of its powerful customization.

Yes, ShipX excels at handling highly complex shipping scenarios. With a 5.0 rating across nearly 1,000 reviews, it is specifically designed to manage intricate requirements like multi-zone pricing, per-item charges, and rules for international islands. Its high degree of rules engine flexibility makes it a top-tier solution.

Yes, ShipX offers a Free plan that allows you to configure and test all your shipping scenarios in a testing mode. This lets you ensure everything works perfectly for your store's unique needs before you go live. You can explore the differences between plans in the pricing analysis.

Upgrading to a paid plan unlocks the ability to apply your custom shipping rules live at checkout. The Starter plan activates essential features like rates based on zip code, weight, and cart total, allowing you to immediately improve pricing accuracy and the customer experience. The pricing analysis details the features available in each tier.

ShipX provides exceptional 1:1 support to guide you through any complex configuration. You can schedule a live Zoom call where their team will help you build and test your specific shipping scenarios, ensuring a perfect setup. This hands-on approach is a key strategy outlined in the merchant playbooks.

Yes, ShipX is built exclusively for Shopify and integrates deeply with its platform. It is designed to enhance and extend Shopify's native shipping functions, providing the advanced tools needed for a truly scalable logistics operation.

Yes, ShipX integrates with major carriers, including UPS and USPS. The Premium plan allows you to set up carrier-based rates, enabling automatic shipping estimates directly from these providers for maximum accuracy at checkout. You can find more details in the audited features list.

ShipX is ideal for dropshipping by allowing you to set unique shipping rates based on the product's origin or vendor. This means you can accurately charge for shipping even when items come from different suppliers in the same order, a key feature for protecting your margins. This capability is part of the app's powerful customization.

The best way is to use the customer-based rules available in the Smart plan. You can create specific shipping profiles for customers with a 'wholesale' tag, offering them exclusive rates or free shipping. This allows you to manage B2B and B2C shipping logic seamlessly within one app, as detailed in the list of features.

Initial setup is fast, and for complex scenarios, the support team can get you fully operational in under an hour. Many users report that with the free 1:1 Zoom support, they can configure and test even the most complicated rules in a single session, dramatically speeding up the time to go live. This is a core part of the recommended merchant playbooks.

ShipX accesses only the data necessary to perform its core function: calculating accurate shipping rates. This includes product details (like weight and tags), cart contents, and customer location information (like postal codes). The app uses this data strictly for rate calculation at checkout and does not share it with third parties.

ShipX makes it easy to set up shipping rates based on the distance from your store to the customer's address. You can define specific zones (e.g., 0-10 miles, 10-50 miles) and assign a unique rate to each, which is perfect for local delivery. This advanced capability is a key component of its fulfillment logistics toolset.

Rate blending gives you precise control over how different shipping rules combine in the cart. You can choose to show the lowest rate, the highest, or a sum of specific rates, which prevents unexpected costs and builds customer trust. This advanced feature is a cornerstone of the app's powerful customization.

Yes, ShipX is an excellent multi-vendor shipping calculator for Shopify stores. You can assign products to different origins or vendors and create rules that correctly calculate shipping costs when a customer orders items from multiple suppliers at once. This functionality is central to its rules engine flexibility.

You can easily set rates by postal code in the Starter plan. This allows you to create specific shipping zones for different regions, states, or even individual neighborhoods. It's a powerful way to offer accurate local rates or apply surcharges for remote areas, as highlighted in the merchant playbooks.

To enable ShipX's live rates at checkout, your store needs Shopify's Carrier Calculated Shipping (CCS) API. This API is included in the Shopify Advanced and Shopify Plus plans, or can be added to lower-tier plans for a monthly fee by contacting Shopify Support. This is the key that unlocks the app's ability to deliver dynamic, real-time rates.

The AI-based packaging algorithm, available on the Premium plan, intelligently determines the most efficient way to pack items in an order. By optimizing box selection and placement, it helps reduce dimensional weight and overall shipping expenses. This advanced feature is part of the complete list of features.

Absolutely. ShipX allows you to set unique shipping rules for individual products or groups of products using tags or other attributes. This is perfect for applying surcharges for heavy or bulky items, ensuring you never lose money on shipping. This granular control is a key benefit of its powerful customization.