SEON Fraud Prevention

SEON's AI uses machine learning to instantly analyze dozens of data points for every order, including email, IP, and device information. This allows it to accurately identify high-risk transactions and prevent fraudulent orders before they become chargebacks. You can see the full list of features that power this process.

SEON provides complete control over your fraud prevention strategy, allowing for deep customization of rules. You can tailor risk thresholds and create unique rules for your specific business needs, ensuring you have configurable prevention that adapts as you grow. This is a key reason for its high rating in Configuration & Control.

Yes, SEON offers a plan that is free to install, designed for stores looking to explore its capabilities. This allows you to integrate the platform and begin designing your fraud prevention strategy. For full automation and higher volume support, paid plans offer comprehensive features which are detailed in the pricing analysis.

SEON's pricing is designed for growing and high-volume businesses, structured around order volume and advanced feature access. This model ensures the platform's powerful, customizable security scales with your revenue, making it a strategic investment in protecting your margins. You can explore the complete plan structure in our pricing analysis.

You can dramatically streamline your operations by automating the cancellation of high-risk orders and creating whitelists for trusted customers. This saves significant manual review time and ensures a frictionless checkout for your best customers. Discover more creative strategies in the merchant playbooks.

Yes, SEON integrates effectively with Recharge to protect subscription-based businesses. It screens recurring orders to prevent subscription fraud and protect your recurring revenue streams, as validated by merchants with complex business needs. This is part of its flexible configurable prevention capabilities.

SEON is designed to stop chargebacks by identifying and blocking fraudulent transactions before you fulfill them. Its combination of AI-powered analysis and fully customizable rules allows you to create a precise defense against chargeback fraud, delivering excellent Fraud Detection Accuracy.

Absolutely. SEON significantly reduces manual review time by automatically approving legitimate orders and cancelling fraudulent ones. This lets your team focus only on the small number of orders that require a closer look, turning complex data into actionable insights.

Getting started with SEON is a straightforward process, and its onboarding is designed to be quick and easy. With a 4.4-star rating from over 60 reviews, users frequently praise the helpful support for dialing in settings for optimal performance. You can start building rules immediately to get configurable prevention.

SEON accesses order-related data points like email, phone number, IP address, and device information to perform its security analysis. This data is used exclusively to provide accurate risk scoring and protect your store from fraud, as detailed in the audited features.

SEON is built on a principle of data transparency, providing you with detailed reports and clear risk scoring for every transaction. This allows you to fully understand why an order is flagged and optimize your rules over time, turning raw data into actionable insights.

The best risk management strategy in 2025 involves a blended approach of leveraging SEON's AI detection for broad coverage while fine-tuning custom rules for your specific business risks. This proactive stance allows you to adapt to new fraud trends and protect your brand. The platform's high score for Configuration & Control enables this advanced strategy.

SEON's automated order cancellation works by instantly cancelling any order that meets your predefined high-risk criteria. You set the rules, and the app handles the rest, saving you from processing fraudulent payments and shipping products to scammers. This is a key part of the audited features designed to streamline your operations.

Yes, SEON is an excellent choice for Shopify Plus merchants. Its architecture is built to handle high order volumes, and its deep customization capabilities are ideal for the complex needs of scaling brands that require a robust, enterprise-grade security solution. This aligns with its strong Value & Scalability for established businesses.

Absolutely. SEON is designed for real-time fraud analysis, making it perfectly suited for high-traffic events like flash sales. It screens incoming orders instantly without slowing down your checkout, ensuring you can capitalize on sales spikes without increasing your risk exposure. This capability is central to its high Fraud Detection Accuracy.

You can easily configure high-risk order alerts within the SEON dashboard to receive notifications via email or within the app. This ensures you are immediately aware of suspicious activity, allowing for quick manual review when needed. These alerts are a key part of the platform's actionable insights.

Yes, SEON helps with bot detection by analyzing device fingerprints and user behavior during the checkout process. This allows it to identify and block automated fraud attempts from bots, protecting your inventory and payment gateway from abuse. See the complete list of features for more details on its security capabilities.

SEON is a leading choice for chargeback protection because it focuses on proactive prevention, not just reactive insurance. By using AI and custom rules to block fraud before an order is even processed, it stops chargebacks at the source, which is more effective for protecting long-term profitability. Its configurable prevention is key to this success.

Yes, creating and managing whitelists and blacklists is a core function of SEON. This allows you to guarantee smooth transactions for your VIP customers while permanently blocking known fraudsters, giving you precise control over your store's security. This feature is highlighted in the merchant playbooks for streamlining operations.