Reputon Customer Reviews App

Yes, Reputon is designed for a quick and simple setup without needing technical skills. Many of the over 900 merchants who've left reviews highlight its intuitive installation, which is a key part of its simple setup.

The app improves your store's reputation by encouraging happy customers to leave public reviews while directing unhappy customers to a private feedback form. This system is a core component of its reputation guard feature, giving you a chance to resolve issues privately.

The free plan offers up to 50 review request emails per month, while paid plans unlock higher email volumes, an HTML editor, and advanced features like an email blacklist. Upgrading allows you to scale your outreach as your store grows. The full pricing analysis details the benefits of each tier.

Reputon's tiered pricing is designed to grow with your business, offering more emails and advanced features as your order volume increases. This model ensures you only pay for the capacity you need, with options to support everything from new stores to scaling enterprises. You can see the full breakdown in the pricing analysis.

Yes, Reputon is an excellent tool for brick-and-mortar stores using Shopify. You can configure it to request reviews on location-based platforms like Google Maps, TripAdvisor, and Yelp to drive foot traffic and connect your physical and digital presence. This strategy is covered in the merchant playbooks.

Yes, Reputon fully integrates with Google to automatically collect and manage reviews. This is a core function that helps boost your SEO and build trust with new customers. You can see all supported platforms in the audited features list.

Absolutely, the app seamlessly integrates with both Trustpilot and Facebook, along with many other platforms. This multi-platform support is a key part of its design for building automated social proof wherever your customers are.

Yes, Reputon integrates with Aftership on its Advanced plan to trigger review requests based on the 'Order delivered' status. This ensures your emails are sent at the perfect time, and you can find this detail in the pricing analysis.

Reputon builds customer loyalty by creating a positive feedback loop and showing customers their opinions are valued. By proactively managing feedback and showcasing positive reviews, you build lasting trust. The app's ability to offer coupons in review requests, detailed in the list of features, also provides a direct incentive for repeat business.

The best way is to use the app’s built-in negative feedback filter, which is a core part of its reputation guard system. This feature automatically routes customers who give a low rating to a private feedback form, allowing you to handle concerns directly before they become public.

Automating Google review collection with Reputon directly boosts SEO by generating fresh, relevant user content that Google's algorithm favors for local and organic search rankings. This consistent stream of reviews signals to search engines that your business is active and credible, improving your visibility. You can learn more about this in the merchant playbooks.

Setting up Reputon is very fast, with many merchants reporting it takes just a few clicks to get started. The app is designed for a simple setup, so you can begin sending review requests and collecting feedback almost immediately after installation.

Reputon accesses essential order and customer data, such as email addresses and names, for the sole purpose of sending review request emails. This data is used to personalize communication and trigger emails based on order fulfillment, and is fundamental to the app's core operation as detailed in the list of features.

The best strategy is to leverage multi-platform review collection on sites like Google and Trustpilot to build broad credibility. The app's ability to provide automated social proof ensures a constant flow of user-generated content, which is essential for converting new visitors and building brand trust.

Reputon allows you to send review requests to orders placed up to two months in the past. This feature, available in the audited features, lets you instantly boost your review count by tapping into your existing customer base without any extra effort.

Yes, you have significant control over email customization. The app provides customizable templates on all plans, and paid tiers unlock a full HTML editor for even deeper branding control. You can compare these capabilities in the pricing analysis.

The most effective way is to combine automated positive review generation with proactive negative feedback management. Reputon excels at this by design, providing a powerful reputation guard to protect your brand while simultaneously building a strong public profile across key platforms.

Yes, Reputon supports Etsy reviews, allowing you to consolidate your social proof if you sell on both Shopify and Etsy. This integration is part of the app's wide platform support, which you can explore in the audited features list.

You can use AI personalization to automatically tailor email subject lines and content for higher open rates and engagement. This advanced capability is one of the many audited features designed to make your review requests more relevant to each customer, leading to better results.