ICU• In Cart Upsell Cross‑sell

The app is highly effective at increasing sales, with merchants reporting that 25-30% of customers accept an upsell offer. Its ability to present timely, relevant offers is a key driver for this AOV Increase and overall revenue growth.

Yes, you can customize the look and feel of your upsell offers to perfectly match your brand's styling. The app provides flexible targeting and design options, and the support team is known for helping with advanced CSS alterations to create a seamless brand look.

Upgrading to a paid plan unlocks unlimited offers, A/B testing, and the powerful "AI Autopilot" feature for automated cross-sell strategies. While the free plan is great for a trial, upgrading gives you the full toolkit to maximize your revenue. You can compare all options in the pricing analysis.

The pricing model is designed for simplicity, tying the monthly cost to your store's Shopify plan level while giving you access to all features. This means you get unlimited offers and advanced capabilities on every paid tier, ensuring predictable costs as you scale. The full breakdown is detailed in our pricing analysis.

The most effective way to map your upsell strategy is by using an external tool like a spreadsheet to systematically plan your product relationships. This allows you to identify complementary items and build smarter campaigns before creating them in the app. Our merchant playbooks detail this pro-tip.

Yes, the app is built to work seamlessly within the Shopify ecosystem, including both the main cart page and modern slide-out cart drawers. You can display offers in both locations to maximize visibility and conversions. This deep integration is a key part of the app's audited features.

You can implement post-purchase upsell strategies by configuring offers that appear after a customer completes checkout. This allows you to present one-click offers without interrupting the initial purchase flow. This capability is part of the app's advanced audited features.

You boost AOV by enabling the AI Autopilot, which automatically analyzes sales data to display the most effective upsell and cross-sell offers. This feature automates your merchandising, saving time while ensuring customers see relevant product recommendations. It's one of the app's most powerful audited features.

You can use the app to offer small, complementary "add-on" items that customers might forget, or to clear out end-of-season inventory with targeted discounts in the cart. These novel use cases are perfect for increasing order value and are covered in our merchant playbooks.

Yes, A/B testing is a core feature on all paid plans, allowing you to test different offers, products, and discounts to see what converts best. This data-driven approach helps you continuously refine your strategy for maximum AOV Increase.

You can set up the app and launch your first offer in just a few minutes, thanks to an intuitive setup wizard and AI Autopilot. For more advanced theme integrations, the included concierge support provides fast and effective assistance to get you running smoothly. You can see all the audited features that speed up the process.

The app accesses product, order, and cart data solely to power the upsell logic, such as triggering relevant offers based on what a customer is buying. This information is used exclusively to operate the app and is handled securely to protect your data and your customers' privacy.

The best way to use conditional logic in 2025 is to create specific rules that increase offer relevance, such as showing an offer only if the cart doesn't already contain a certain item. This prevents offer fatigue and is a core part of the app's flexible targeting capabilities.

You add a one-click upsell by creating an offer within the app and targeting it to display in the cart drawer. This presents a non-intrusive, easy-to-accept offer that customers can add to their order instantly to boost sales. This is a standard option in the audited features.

Yes, you can configure a free gift with purchase offer by applying an automatic 100% discount to an item when specific cart conditions are met. This is a popular strategy for increasing customer loyalty and is supported by the app's flexible targeting rules.

The top tactics include offering complementary products, creating product bundles, and setting up post-purchase one-click upsells. These strategies, powered by AI recommendations and A/B testing, are proven to drive a significant AOV Increase.

The AI recommendations analyze your store's sales data to identify which products are most frequently purchased together. The AI Autopilot then automatically creates and displays these data-backed offers to maximize conversions. This advanced capability is detailed in the full list of features.

No, post-purchase upsells appear after the customer has already paid for their initial order. This ensures the primary checkout flow remains fast and frictionless, while still giving you an opportunity to increase the final order value. This is a key benefit of the app's audited features.

You can expect excellent, hands-on support for custom theme integrations, a strength highlighted by users in over 16 recent reviews. The concierge support team will assist with CSS and setup to ensure the offers match your brand perfectly, a key component of the app's flexible targeting and service.