HidePay: Hide Payment Methods
A Data-Driven Review by GetEcomTools
Offers granular control to hide, sort, and rename payment methods, enabling merchants to create a tailored checkout experience that can reduce costs and boost conversions.
About HidePay: Hide Payment Methods
HidePay provides a specialized toolset for Shopify merchants aiming to elevate their checkout process beyond standard capabilities. The app's core function is to enable the creation of sophisticated rules to hide, sort, ...
Rating
4.9/5
Reviews
299
Free Plan
Available
Updated
Aug 2025
Categories
Core capabilities
Official Links:
The GetEcomTools Verdict: Our Data-Driven Analysis
Our Take:
"HidePay provides powerful, granular control over checkout payments, enabling brands to build a truly bespoke customer journey, though it's crucial to verify its stability within your specific store setup to ensure a seamless experience."
Best for:
Shopify merchants seeking to optimize their checkout for higher conversions, lower costs, or compliance by creating sophisticated, rule-based payment experiences that enhance brand perception.
Key Consideration
Store owners who require an absolutely flawless, set-and-forget solution and lack the time to troubleshoot potential setup-specific bugs or integration conflicts.
Data-Driven Performance Snapshot
Overall Performance
The platform's capabilities enable deep and flexible customization of the checkout experience, a core value proposition validated by a significant volume of user evidence. Merchants can tailor payment options to forge a more intuitive and loyalty-driving path to purchase.
Core design principles support a robust and versatile rule engine that allows for creative financial and operational strategies. Users successfully leverage the logic for sophisticated goals like commission management and contract compliance, turning a simple feature into a powerful tool for scalable growth.
The system's design positions it as a powerful customization layer, but this may introduce instability for some store configurations. A notable cluster of recent reports highlights potential for critical bugs. This presents a key consideration for merchants who need to ensure flawless operational stability.
Feature integrations facilitate a wide array of novel use-cases beyond simple hiding and sorting, from strategic fee avoidance to navigating payment provider restrictions. This adaptability positions the tool as a versatile asset for savvy merchants aiming to refine their operational efficiency and enhance brand profitability.
Pros & Cons: Key Findings From Our Analysis
Pros
Granular Payment Control
The app's primary strength lies in its extensive and flexible rule-based system for managing payment methods. Store owners can hide, sort, and rename options based on a wide range of conditions, including cart contents, customer tags, and geography. This level of control is a significant step up from native Shopify functionality, empowering merchants to create a highly tailored and efficient checkout process that enhances the customer experience and builds brand trust.
Advanced Use-Cases
The tool's capabilities unlock sophisticated strategies that go beyond simple aesthetics. Merchants are using HidePay for tactical financial management, such as hiding high-commission payment gateways for certain products to protect margins, or ensuring compliance with payment provider terms (e.g., Klarna and gift cards). This demonstrates the app's potential as a strategic lever for improving profitability and operational excellence.
Cons
Functionality Bugs
A key consideration, backed by 7 recent user reports, is the potential for critical application bugs, such as the app failing to load or incorrectly hiding all payment methods. While the app's deep integration offers powerful customization, this may also be the source of conflicts with certain themes or other apps. This trade-off between power and stability suggests that for some, the path to a fully optimized checkout may require careful implementation. Thoroughly test all rules in a staging environment before deploying to your live store to ensure a seamless customer experience.
Platform Limitations
It's worth noting that the app's functionality is bound by the constraints of the Shopify platform itself. For instance, a known limitation within Shopify is that payment customizations cannot be applied to draft orders. This is not a flaw in the app, but a platform-level restriction that impacts its utility for merchants who heavily rely on a draft order workflow. Evaluate your reliance on draft orders to ensure this Shopify limitation doesn't disrupt your core operational processes.
Top Alternatives to HidePay: Hide Payment Methods (Based on Performance Data)
The Deep Dive: Full Analysis & Audited Data
The pricing model offers a clear, feature-gated path for scaling checkout complexity.
The entry-level plan provides substantial value for core hiding and sorting functions. As your operational needs grow, the tiers unlock more complex logic like AND/OR conditions and express checkout controls, allowing you to invest more as you scale your optimization strategies. This model is ideal for growth-focused brands that want to start with simple rules and progressively build a more sophisticated, loyalty-driving checkout experience.
Free Dev Store
Free
Free Dev Store
Key Features
- Free for development stores
- Free for Shopify Plus sandbox stores
Premium
$3.99
/ monthly
Key Features
- Hide by cart total, country, and discount code
- Hide by products and cart weight
- Hide by customer tag and total amount spent
- Hide by shipping method and cart currency
Advanced
$5.99
/ monthly
Key Features
- All features from 'Premium'
- Hide using multiple conditions at a time
- Create rules with AND/OR logic support
- Priority Customer Support
Ultimate
$7.99
/ monthly
Key Features
- All features from 'Advanced'
- Hide Express Checkout buttons on theme pages
- Hide Express Checkout buttons on the checkout page
- Hide PayPal button on the product page
- Hide PayPal button on the cart page
- Country Mapper tool
1.What is HidePay's main function?
HidePay's main function is to give you complete control over the payment methods shown at your Shopify checkout. You can hide, sort, and rename payment gateways using a powerful set of rules to create a smarter, cleaner checkout experience. This allows for granular payment control far beyond Shopify's native settings.
2.How does HidePay improve the customer checkout experience?
HidePay improves the checkout experience by presenting customers with only the most relevant payment options, reducing clutter and confusion. By sorting popular methods to the top and hiding unavailable ones, you create a faster, more intuitive path to purchase that can boost trust and conversions. This is a core benefit of its checkout customization capabilities.
3.Can I rename payment methods to be clearer for my customers?
Yes, you can easily rename payment methods to make them more understandable for your customers. For example, you can change a generic gateway name to something more descriptive like 'Pay with Credit Card'. This is one of the many checkout control tools included in the audited features.
4.How does HidePay offer custom checkout features without Shopify Plus in 2025?
HidePay brings Shopify Plus-level checkout features, like sorting payment methods and hiding PayPal Express, to stores on any Shopify plan. The app, which has a 4.9-star rating from over 325 reviews, achieves this using Shopify's native functions to ensure a fast and integrated experience. This gives you granular payment control without the high cost of a Plus subscription.
6.Is there a free version of HidePay for my live store?
HidePay's free plan is designed for development and Shopify Plus sandbox stores, allowing you to build and test your rules risk-free before launch. Paid plans, which start at just $3.99/month, are required to activate the functionality on a live store. You can review all tiers in the pricing analysis.
7.Does HidePay work with Shopify?
Yes, HidePay is built exclusively for Shopify and uses native platform functions for a faster and more reliable integration. This deep connection ensures seamless performance and is a core part of its design. You can see a full breakdown in the list of features.
8.Can I use HidePay to manage payment options for Shopify POS?
Yes, HidePay supports customizing payment methods for different sales channels, including showing specific manual payment options at your Shopify POS locations. This flexibility allows you to create a consistent and tailored payment experience whether customers are buying online or in-store. This capability is part of the audited features.
9.How can I use HidePay to manage Klarna payments?
You can create rules to hide Klarna for specific products, like gift cards, to ensure you remain compliant with their terms of service. This strategic control also allows you to hide Klarna on high-ticket items to manage commission fees, demonstrating one of the many advanced use-cases the app enables.
10.How can I use HidePay for strategic fee management on Shopify in 2025?
You can set rules to hide high-commission payment providers or financing options on certain orders, like those with discount codes or for high-ticket items. This gives you direct control to protect your margins on every sale. This is a key example of the app's advanced use-cases for improving profitability.
11.What's the best way to improve Shopify checkout conversion with HidePay?
The best way to improve conversion is by simplifying the checkout process by hiding irrelevant payment options and sorting the most popular ones to the top. This reduces customer friction and decision fatigue, directly leading to a smoother experience and higher sales. This is central to the app's checkout customization focus.
12.Can HidePay solve issues with PayPal Express skipping the shipping address page?
Yes, you can configure HidePay to hide the PayPal Express button from your cart and product pages, which forces customers through the standard Shopify checkout flow. This ensures you always capture the correct shipping and billing information, a vital fix for gift or flower delivery businesses. This is a core capability in the list of features.
13.How quickly can I set up HidePay on my store?
HidePay setup is designed to be fast, and many merchants configure their first rules in just a few minutes. The app is praised by its users for being intuitive and easy to navigate. For more specific setups, you can get expert tips from the merchant playbooks.
14.What data does HidePay access from my Shopify store?
HidePay only accesses the data required to execute your rules, such as cart contents, customer information, and order details. This data is used exclusively to power the app's hiding and sorting functions within your store and is never shared or sold. The app uses Shopify's native functions for a secure, integrated experience.
15.What are the best HidePay strategies for conditional payments using customer tags?
You can create exclusive payment options for VIP or wholesale customers by hiding methods for everyone except those with a specific tag. To ensure this works correctly, always include the '#' symbol in the tag name when creating the rule. This is one of several helpful tips in the merchant playbooks.
16.How do I hide payment methods by country or geographic region in 2025?
HidePay lets you create rules that show or hide payment gateways based on the customer's shipping country. This is ideal for offering local payment options or hiding methods that aren't available in certain regions, giving you total flexibility. This granular control is a core feature of the app.
17.Can HidePay serve as a Shopify Scripts replacement for checkout logic?
Yes, HidePay effectively replaces much of the payment customization functionality previously handled by Shopify Scripts. It allows you to build sophisticated payment logic without needing Shopify Plus or custom coding, making it a powerful tool for checkout optimization.
18.What is the best way to sort payment methods on Shopify to increase sales?
You can use HidePay to reorder your payment gateways, placing the most popular or preferred methods at the top of the list for each customer. This simple change reduces checkout friction and makes the payment process feel effortless, which can significantly boost your conversion rate. This is a key function of the app's rule-based logic.
19.Are there advanced tips for using HidePay with product tags for promotions in 2025?
Absolutely. You can hide financing options for products tagged with '#clearance' to protect margins on already discounted items. This kind of strategic rule-making is a powerful way to leverage the app's advanced use-cases for better profitability on your promotions.
20.How does HidePay handle multiple conditions for hiding a payment method?
The Advanced and Ultimate plans support rules with multiple conditions using AND/OR logic. This allows you to build very specific rules, such as hiding a payment method if a cart's total is over $100 AND the customer is from a specific country. This level of complex logic is detailed in the pricing analysis.