BON Loyalty Program & Rewards
A Data-Driven Review by GetEcomTools
Offers a highly customizable and affordable loyalty program, enabling brands to build a powerful rewards and referral system with options for VIP tiers and international customers.
About BON Loyalty Program & Rewards
BON Loyalty provides a framework for store owners to cultivate a dedicated customer base. Its platform is designed to launch and scale a rewards program that feels native to your brand, using customizable points, VIP tie...
Rating
4.9/5
Reviews
1,441
Free Plan
Available
Updated
Aug 2025
Categories
Official Links:
The GetEcomTools Verdict: Our Data-Driven Analysis
Our Take:
"BON Loyalty excels at providing a customizable and affordable foundation for building a brand-aligned rewards program, though merchants with complex operational needs, particularly around POS integration or data migration, should evaluate its current capabilities."
Best for:
E-commerce brands focused on building deep customer loyalty from the ground up, who value extensive on-brand customization and a cost-effective entry point.
Key Consideration
Stores with significant POS operations or those migrating large, sensitive customer datasets who require immediate, self-service import tools and mature omnichannel features.
Data-Driven Performance Snapshot
Overall Performance
The system's design positions it as a robust tool for fostering repeat business. Based on its feature set and a user rating of 4.9/5.0, the platform provides a strong foundation, while strategic optimizations to its core mechanics could unlock even greater potential for building scalable brand loyalty.
Core design principles support deep brand alignment. The platform enables store owners to craft a loyalty experience that feels native to their brand, a key factor in elevating customer perception and forging stronger emotional connections.
The tool's setup reveals an opportunity for enhancing its in-store functionality. While the platform claims POS support, a key consideration is its current Limited POS Functionality for more complex retail use cases. Addressing this would create a more seamless path to retail excellence for growing brands.
Feature integrations facilitate strong global commerce. The platform's native support for over 250 languages empowers merchants to build loyalty across international markets, a crucial capability for scaling a global brand.
Pros & Cons: Key Findings From Our Analysis
Pros
Affordable Customization
The app's core value is its combination of deep customization and affordability. As noted by some merchants, this allows businesses to build a loyalty program that perfectly matches their branding without the high costs associated with competitors. This capability is crucial for emerging brands seeking to establish strong brand equity and customer trust from day one.
Global Reach
The platform's built-in support for over 250 languages is a significant strategic capability. This feature empowers store owners to deploy a cohesive and user-friendly loyalty program across multiple international markets, ensuring a consistent brand experience and fostering loyalty with a global customer base.
Cons
Limited POS Functionality
A key consideration is the platform's current feature set for Point-of-Sale (POS) integration. A point raised by users suggests that some necessary functions, like applying rewards to entire product collections in-store, are not available out-of-the-box and may require paid development work. This appears to be a strategic choice to prioritize a robust e-commerce experience first, with POS functionality evolving over time. For a seamless omnichannel experience, verify specific POS feature requirements and discuss potential custom development paths with the team.
Manual Data Migration
The process for bulk-importing existing customer loyalty data relies on submitting files to the app's technical team rather than a self-service tool. Some merchants have raised this as a point of friction, citing potential delays and data handling concerns. This process may be designed as a high-touch service to ensure data integrity during complex migrations, but it reduces direct control. Clarify the data handling protocol and establish a clear timeline before migrating sensitive customer information.
Top Alternatives to BON Loyalty Program & Rewards (Based on Performance Data)
The Deep Dive: Full Analysis & Audited Data
The model offers a free entry point and a clear path for order-based growth.
BON Loyalty's pricing structure is highly accessible, with a robust free plan for new businesses. The move to the 'Basic' tier is tied to order volume, providing a predictable cost structure as you grow. The significant jump to the 'Growth' and 'Professional' tiers unlocks unlimited orders and advanced developer tools, positioning it for brands that intend to scale loyalty into a core revenue driver and are prepared to invest in customization.
Free Forever
Free
Free Forever
Key Features
- Exclude specific collections or products
- Points & rewards program
- Automated emails for points & referrals
- Money off and Percentage off discounts
- Free shipping rewards
- Points at checkout (Shopify Plus)
- Anti-Cheat referral program
Basic
$25.00
/ monthly
Usage & Quotas
500
/ monthUpgrade plan for more
Key Features
- Multi-language display
- Loyalty Page, Hyperlink
- Free product rewards
- Limited-time points offer
- Points expiration & Email reminder
- POS rewards for in-store customers
- Unlimited integration (Klaviyo, Fera...)
Growth
$99.00
/ monthly
Usage & Quotas
Unlimited
Key Features
- All features from 'Basic'
- Unlock custom CSS (with our Dev support)
- VIP Tiers program
- VIP tier notification emails
- Points on the product page
- 24/7 live chat support
Professional
$349.00
/ monthly
Usage & Quotas
Unlimited
300
/ monthUpgrade plan for more
Key Features
- All features from 'Growth'
- Software Development Toolkit
- Up to $1000 Enterprise custom package
- Hydrogen: Headless commerce
- Full API Access
- Support Priority
1.What is BON Loyalty primarily used for?
BON Loyalty is used to create and manage a comprehensive customer rewards and referral program to boost repeat purchases. The app provides all the tools needed to build customer loyalty, from a simple points system to advanced VIP tiers, forming a robust system for Loyalty Program Management.
2.How to get started with a Shopify loyalty program app in 2025?
Getting started is fast and intuitive, thanks to a smooth onboarding process and a helpful setup wizard. Many merchants launch their program the same day. For more ideas on how to structure your program for success, see the merchant playbooks.
3.How customizable is the BON Loyalty rewards program?
The program is highly customizable, allowing you to design a rewards experience that perfectly matches your store's branding. This level of Affordable Customization ensures your loyalty program feels like a native part of your brand, which builds customer trust.
4.Does BON Loyalty support international stores?
Yes, BON Loyalty is built for global commerce with native support for over 250 languages. This feature ensures customers worldwide have a clear and seamless experience with your rewards program. It is a core component of the app's Global Reach.
5.What's the main benefit of upgrading from BON Loyalty's Free to Basic plan?
Upgrading to the Basic plan unlocks key growth features, including POS rewards for in-store customers, multi-language display, and unlimited integrations with tools like Klaviyo. This plan is designed for growing brands ready to scale their loyalty efforts. You can compare all tiers in the pricing analysis.
6.How does BON Loyalty's pricing scale with my store's growth in 2025?
The pricing model is designed to scale predictably with your business, starting with a powerful free plan and progressing through tiers based on order volume. This structure allows you to invest more as you grow and see a return from your loyalty program. The full breakdown is available in the pricing analysis.
7.Does BON Loyalty work with Shopify and Shopify Plus?
Yes, BON Loyalty integrates seamlessly with both the standard Shopify platform and Shopify Plus. Shopify Plus merchants gain access to exclusive features, such as the ability to let customers redeem points directly at checkout. See a full list of features for more details.
8.Can I use BON Loyalty with my POS system?
Yes, you can reward both online and in-store shoppers to create a unified customer experience. The app's Omnichannel Capabilities allow you to bridge the gap between your e-commerce site and physical retail locations.
9.Does BON Loyalty integrate with email platforms like Klaviyo?
Yes, the Basic plan and higher offer unlimited integrations with essential marketing tools, including Klaviyo. This connection allows you to automate personalized loyalty campaigns and sync customer data for more powerful marketing. Details on which plans include this are in the pricing analysis.
10.How can BON Loyalty help increase repeat purchases?
BON Loyalty directly increases repeat purchases by giving customers compelling reasons to return, such as points, exclusive rewards, and VIP tier benefits. By making customers feel valued, you build a loyal community that chooses your store first. Find more strategies in the merchant playbooks.
11.What's the best way to build a strong brand identity with a rewards app in 2025?
The best way is to use the app's powerful editor to create a loyalty widget and rewards page that perfectly match your brand's unique style. This consistent visual identity reinforces trust and is a core component of the app's excellent Brand Customization capabilities.
12.What data does BON Loyalty access and how is it protected?
BON Loyalty accesses essential customer and order data needed to run your rewards program, like purchase history and contact info for awarding points. All data is handled securely following industry best practices to ensure the privacy of you and your customers.
13.How does BON Loyalty handle migrating my existing customers' points?
BON Loyalty provides a managed data migration service to ensure a smooth and accurate transfer of your existing customer points. Their technical team handles the bulk import process as part of their dedicated support, ensuring data integrity during the transition. The available support levels are outlined in the pricing analysis.
14.What are the best ways to create custom VIP tiers in Shopify for 2025?
The best way is to set up tiers with escalating rewards that encourage higher spending, such as accelerated points, exclusive products, or free shipping. BON Loyalty's VIP Tiers program, available on the Growth plan, is designed to maximize revenue from your most loyal customers. See all plan features in the pricing analysis.
15.Is BON Loyalty a good choice for affordable customer rewards for a small business?
Absolutely, BON Loyalty is an excellent choice for affordable customer rewards, starting with a robust free plan that covers all the essentials. Its combination of low cost and high-impact features provides exceptional value, as highlighted in its strength of Affordable Customization.
16.What are the benefits of using BON Loyalty as my Shopify POS rewards app?
The primary benefit is creating a single, seamless rewards program for customers whether they shop online or in-store. This unified approach strengthens brand loyalty and captures all customer activity, which is a key part of the app's Omnichannel Capabilities.
17.What are the best BON Loyalty tips to boost repeat purchases without inventory in 2025?
You can offer high-value, non-physical rewards like percentage-off discounts, free shipping, or bonus points campaigns that don't require inventory. These incentives create urgency and drive traffic back to your store. Explore more creative ideas in the merchant playbooks.
18.How do I create a fully customizable rewards page on Shopify using BON?
You can build a dedicated, on-brand loyalty page using BON's intuitive editor and templates, available on the Basic plan and higher. This feature is essential for creating a professional program that feels native to your site, reflecting its high score for Brand Customization.